Cura delivers domain expertise through its certified Professional Services consultants and its extensive partner network to ensure you realize business value in any engagement.
“This is a vendor that has been a pleasure to work with. The domain expertise, sense of urgency and flexibility are much appreciated.”- Divisional Manager, Top 3 Global Pharmaceutical Company
Professional Services consultants ensure that any Cura solution implemented optimally, is adopted by the organization, and is utilized to its utmost.
Professional services include the following:
- Evaluation of the business need through analysis, workshops and meetings
- Implementation and project management
- Analysis, Design and Implementation of best practices, frameworks, and methodologies
- Packaged methodologies
- Compliance and Methodology Evaluations
- Change management
- Report design
- Outsourced Product administration and support
- Full turnkey Software as a Service Solution
Cura also provides extensive support and service level agreements with solutions sold that provide for:
- Online support logging and tracking.
- 24/7 Support Options, follow the sun and global support from regional support centers located in the USA, UK, South Africa and Australia.
- Service Levels.
- Outsourced system administration.
- Health Checks.
Our Partners work with us to deliver additional quality services:
- Consulting Partners specialize in methodology, protocol design, change management, ongoing evaluations, audit and best practices.
- Independent libraries for risk management, maturity, regulatory compliance and more.
- Independent Software Vendors (ISV’s) provide turnkey integration into their own or 3rd party systems.
